After Sales Service
Our Company strives on Customer Satisfaction.
We believe in providing fantastic Customer Service, whether it is in terms of Prompt and Efficient Responses to client queries or Speedy fulfillment and delivery of customer Orders
We also believe in providing good quality product and do not compromise on quality, ever
We believe in sustaining and maintaining customers for Life.
Most of our business is from Repeat Buyers and Referrals.
Being a client-centric organization, we have always endeavored to provide flawless products to our customers and are thoroughly supported by our team members in ensuring the same. This is the reason that we have established a quality control department in our organization to ensure that the requisite norms and standards are followed and maintained through each stage of the manufacturing process.
Starting from the time of sourcing the raw material up to the final packaging and storing of the product, our quality controllers conduct supervised visits and perform quality checks at different phases of the production process. This helps us ensure that every single piece delivered to our client is free of any defects.
Some of the parameters on which our experts conduct tests to check for optimum quality are:
• Dimensional accuracy
• Wear and Tear Strength
• Color, textures, thickness and other attributes of paper
Our customers are our foremost priority and we always ensure that we render the most qualitative range of handmade papers and paper products to our clients based across the length and breadth of the country and also around the world. Understanding the fact that the requirements of each client are bound to differ; we offer customization on the designing and manufacturing of the products to suit the specific needs of our clients.
Moreover, we also provide our clients with the option of getting their consignments packed as per their individual demands. In addition, we are also quite flexible with regards to the MOQ requirement of our varied clients.
Additionally, we have an efficient and prompt customer care service wherein, we ensure that we pay attention to every single e-mail and inquiry received by us. This has helped us in establishing a wide and satisfied clientele, across the globe.